Additional development capacity for your existing Magento and WooCommerce clients.
CartMento works with your project manager on a defined set of support tickets and small development tasks. Your team keeps the customer relationship, while we provide technical work and clear handover notes.
A practical starting point
Start with one paid task. If there is repeat work, discuss a monthly arrangement of up to ten total hours across named projects, with one active task at a time. Brief calls, QA and handover are included within the cap.
Your workflow, agreed together
- A named project list and one approval owner.
- A shared ticket workflow and clear acceptance criteria.
- Agreed overlap and communication hours.
- Minimum access permissions for each project.
- Written scope changes before extra work.
- Deployment approval and handover to your team.
Customer communication
We agree whether work stays behind your agency or includes direct customer contact. Any customer communication follows the arrangement with your project manager. Confidentiality and project access requirements are confirmed before onboarding.
Coverage and renewal
We quote the reserved hours, coverage and renewal terms in writing. Continuous emergency coverage, unlimited tickets and major upgrades require a separate assessment. Monthly support renews through the agreed invoice process; this enquiry creates no subscription.