Keep a manageable support list moving with a defined block of time for your Magento or WooCommerce store.
The starting arrangement
Monthly Store Care is scoped around up to five total hours on one agreed store. Ticket review, coordination, approved small changes, maintenance review and reporting all count within the agreed allowance.
What we agree
- The store, task priorities and permissions.
- The monthly hour cap and coverage window.
- A reply commitment within the agreed coverage.
- Payment, renewal and approval of extra work.
- A concise record of work completed and time used.
Updates with approval
Maintenance starts with compatibility and dependency review. Updates and live changes are approved before deployment. Major upgrades, new features, hosting and paid licences are quoted separately.
Renewal stays clear
The arrangement begins with a written quote and agreement. Payment and monthly renewal are handled through the agreed invoice process. Requesting Store Care or buying a one-time service does not enrol you in automatic recurring billing.